Terms and Conditions
Welcome to Better Days Healthcare and Support Services. These terms and conditions outline the rules and regulations for the use of our services. By reaching out to us or using our support, we assume you accept these terms in full. Do not continue to use our services if you do not accept all of the terms and conditions stated on this page.
1. Service Provision
Better Days Healthcare and Support Services provides domiciliary care and personal assistant services in the comfort of your own home. Our aim is to empower independence through compassionate, professional care tailored to individual needs.
2. Assessment of Care
Before commencement of service, a comprehensive assessment will be conducted to determine the specific care requirements. We regularly review and report on our progress to ensure high standards and best practices are maintained.
3. Privacy and Data Protection
We are committed to protecting your privacy. Your personal information and health records are handled with the utmost confidentiality in accordance with our Privacy Policy and relevant data protection laws in the United Kingdom.
4. Client Responsibilities
Clients are expected to maintain a safe working environment for our staff. Any changes in health status or care needs should be reported promptly to our management team to ensure service quality is upheld.
If you have any questions regarding our Terms and Conditions, please contact us at betterdhcss@gmail.com or call +44 (0) 734 598 7521.